New ListSurfing is live – What we know and what you need to know

by Darren Olander on August 4, 2011 · 0 comments

in News

We made it – the new ListSurfing is now live! With nearly any “launch” or migration there are bugs to solve, especially when you have custom code, 3rd party tools and features integrated. We wanted to let you in on a couple of the known bugs as well as share some bullet points that you should know about as well.

  • Most of the site thumbnails are not showing as of 11:00am Eastern. We know of the problem and are working on a solution but you can still surf, clicking on the blank images to surf as intended.
  • Any purchases/upgrades you make should reflect in your account automatically. If you don’t see them, please contact us. Just submit a ticket to the “ListSurfing” department.
  • Everyone will have the opportunity to take advantage of our upgrade offer when you first login/signup. Even if you are already a free member, you’ll get the chance once again. If you don’t, let us know.

Now, regarding your settings/profiles….

  • To show your profile image you must be signed up at Gravatar – it’s totally free to use and make sure you attach the same email to gravatar that you use at ListSurfing.
  • Opt-in form may not display perfectly. We’ll be working on a cleaner option so that you don’t have to worry about the look/feel by modifying code directly.
  • Old mail ad credit/impression links may not work properly. Sorry if this is an inconvenience but all NEW mail ads you receive will show properly.
  • Which browsers should you use? Firefox, Chrome and Safari work the best. We don’t recommend using IE 7, 8 or 9 as they simply don’t display styles, functions and certain elements as intended. Unfortunately, that’s the nature of IE. Even Youtube doesn’t always support some IE versions.

Lastly, feel free to let us know of any issues you come across. The best way is to submit a ticket to us so we can track it and reply very easily. And of course…thank you so much for your support.

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